- Kilworthy
- March 21, 2024
Experienced customer service professional with many years of experience in the retail industry. Now seeking a challenging but rewarding role in a position where I can use my interpersonal skills to provide the highest level of support to customers.
Education
83% Average
Experience
Seasonal Position
Cleaned cottages between guests, made sure all supplies were available
Operated booking system and took guest payment
Ran campground store
Made sure grounds, pool, bathrooms and common areas were clean
Greet customers and help find what they are looking for by showing/directing them or finding someone who is knowledgeable in the required area
Operate Zebra, SODA and MMS effectively
Occasionally worked Garden Centre
Answered guest inquiries and booked rooms via phone and email
Used hotel booking and Microsoft software
Kept office supplies and front desk clean and organized
Kept housekeeping supplies fully stocked
Assisted with laundry and housekeeping duties
Established and maintained clean and comfortable "home" environments by performing cleaning duties including vacuuming, cleaning windows, dusting, and bathrooms
Assisted customers by providing detailed information and resolving their complaints.
Assigned tasks to employees
Oversaw opening and closing of the store
Monitored employees' work habits and make sure tasks were completed in a timely fashion
Count employee tills at beginning and end of shifts; submitted cash to safe
Address and resolve customer complaints
Experienced in OLG processing, rules, laws, etc.