Caterina Vescio

Specialist in hospitality and customer service with 8 years of experience working in the industry.
  • Anywhere
  • May 23, 2024

- 8 years of hospitality, bartending, serving and customer service experience working in high-volume companies.

- Thrive in working under pressure in a fast-paced environment, multi-tasking, and meeting assigned deadlines.

- Exceptional organizational, teamwork, communication, and time management skills.

- Guest-service focused and deliver exceptional customer service.

- Graduated from Bartending School of Ontario [# 90794].

- Smart Serve certified and have experience using POS systems like Silverware and Squirrel.

- Class G license with a clean abstract and 6 years of driving experience.

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Post Graduate Certificate in Bartending and Hospitality @ Bartending School of Ontario
Apr 2022 — Dec 2022
Post Graduate Certificate in French @ McGill University
Sep 2021 — Mar 2022

Intensive French [online]

Bachelors in French @ Trent University
Sep 2017 — Apr 2021

French Honors Program


Bartender / Server / Barback / Host / Busser @ El Catrin Destilería
May 2022 — May 2024

- Mix and serve specialty and classic drinks delivering precision, speed, and accuracy.
- ID anyone who appears to be under 25 years of age.
- Process payments and manage and order inventory.
- Maintain stock, cleanliness, and organization in workspace always.
- Serve guests with food and beverages in a positive and friendly manner.
- Answer phone calls and customer inquiries and complaints.
- Welcome guests to the venue, manage reservations, and escort guests to their seats.
- Ensure punctual table maintenance, tidiness, and cleanliness.

Wine, Spirits and Beer Delivery Driver @ Dial A Bottle
Dec 2021 — May 2022

- Present knowledge of liquor and spirits to customers when delivering their orders.
- Work 11 hours per day to ensure maximum productivity and fulfillment of service.
- Able to lift cases of product up to 50 lbs.
- Exceptional customer service and infectious personality.

Inventory Management / Fulfillment / Fresh Foods Merchandiser @ Walmart Canada
Aug 2019 — Aug 2021

- Maintain correct amount of stock with attention to detail and accuracy.
- Unload and sort truck deliveries on skids.
- Merchandise and zone consumables following first-in, first-out (FIFO) stock rotation to minimize wastage.
- Work collaboratively with a team to prioritize tasks and meet strict time mandates.
- Operate electric power jack truck and powered stacker.
- Verify trailer claims and complete price changes.

Barista / Baker / Midnight @ Tim Hortons Inc.
Sep 2017 — Jul 2019

- Prepare specialty drinks, sandwiches, and coffees for our valued guests.
- Market and upsell new menu items.
- Hand-dip, glaze and sprinkle every donut with love and care.
- Adhere to all food quality and workplace health and safety standards.
- Serve guests, bake, receive inventory, restock, and clean overnight to ensure the restaurant success the next day.

Chef / Prep Cook @ Montana’s BBQ & Bar
Jul 2016 — Aug 2017

- Administer, prepare, and execute signature, high-quality dishes.
- Multi-task while working under pressure to deliver exceptional dishes that will wow the guests.
- Prepare ingredients to use in cooking and use a variety of cooking procedures (grilling, frying, baking, boiling) to deliver optimal results.
- Comply with all nutrition, health, and sanitization guidelines.
- Maintain a clean and orderly kitchen by sanitizing surfaces, washing dishes, and taking out trash.

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