Ride Operator

Santa's Village
Published
January 29, 2024
Expires
May 1, 2024
Location
1624 Golden Beach road Bracebridge ON
Category
Muskoka  
Job Type

Description

Description:

This is an outdoor position with a lot of customer contact. Ride operators are primarily responsible for greeting customers, safely loading and unloading the ride and maintaining safety and services standards. Ride assignments change daily and assignments are given based on employee ability and level of customer service. This is an outdoor position which requires a lot of standing.

Roles & Responsibilities:

  • Ensure Guest Safety: Operate rides in accordance with established safety procedures to ensure the well-being of park visitors
  • Conduct safety inspections before each ride cycle to check for any malfunctions or potential hazards
  • Enforce Ride Policies
  • Operate control panels and follow specific procedures to start, stop, and control the speed or movement of the ride
  • Monitor ride systems and respond quickly to any technical issues or malfunctions.
  • Load & Unload Guest Safely
  • Provide Guest Assistance & Service:
    Answer guest questions and provide information about the ride experience, park layout, and amenities
    Assist guests with special needs or concerns, ensuring their safety and enjoyment.
  • Maintain Ride Cleanliness
  • Monitor Ride Capacity
  • Collaborate with Team Members

Qualifications/Requirements:

  • A positive and friendly attitude
  • The ability to work in a team dynamic
  • A safety first mindset
  • Attention to detail
  • Excellent Customer Service Skills
  • Good Communication Skills
  • Ride operators may need to stand for long periods and should be physically capable of performing the duties associated with the job, which may include operating controls, securing restraints, and assisting guests
  • Ability to handle stressful situations

Staff Incentives:

  • Discounted Tickets and Season Pass sales to all Santa’s Village Employees
  • Discounts on dining, drinks, and merchandise
  • Santa’s Village is committed to hosting Team Building and Social Events for all members of #TeamSanta

 

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