Mac Lang (Sundridge) Limited
- 1 active job (view)
- maclang.ca
Description
Mac Lang (Sundridge) Limited is looking for a Parts Advisor!
Job Duties:
- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
- Answer telephone calls, indicate prices, and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealership's guidelines.
Successful Candidates Possess:
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manage customer complaints and resolve difficult situations.
- Organized and pays attention to detail.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multitask.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take self-initiative
- Must have a valid driver's license and a clean driver's abstract.
- Strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.
- Knowledge of PBS an asset