Parts Advisor

Mac Lang (Sundridge) Limited
Published
October 1, 2024
Expires
October 31, 2024
Location
Sundridge, ON
Category
Job Type

Description

Mac Lang (Sundridge) Limited is looking for a Parts Advisor!

 

Job Duties:

  • Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
  • Answer telephone calls, indicate prices, and provide any other information.
  • Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
  • Receive payments from retail customers.
  • Handle customer complaints immediately and according to the dealership's guidelines.

 

Successful Candidates Possess:

  • Excellent interpersonal skills with an upbeat and engaging attitude.
  • Customer relationship skills including listening and the ability to communicate effectively.
  • Excellent verbal communication and writing skills.
  • Ability to manage customer complaints and resolve difficult situations.
  • Organized and pays attention to detail.
  • Ability to follow set and standard procedures.
  • Excellent time management skills and the ability to multitask.
  • Flexible and open to change; take on special tasks as needed.
  • Ability to work independently and take self-initiative
  • Must have a valid driver's license and a clean driver's abstract.
  • Strong knowledge of automotive parts and technical/mechanical repairs.
  • Basic computer skills.
  • Knowledge of PBS an asset 
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