Hospitality Steward

The Northern Edge Algonquin Company is looking for a Hospitality Steward.

About Us

“The Edge”, located on Kawawaymog Lake at the Northwestern corner of Algonquin Park, co-creates and hosts all-inclusive transformational retreats for groups of 10 to 24. Participants unplug in nature for our custom, multi-day retreats that reconnect and inspire the leader within.  Guests sleep comfortably in private or semi-private cozy eco cabins, enjoy nourishing meals crafted with care from locally-sourced ingredients, and participate in specially curated experiences led by a variety of facilitators which make use of our lakeside studio and natural gathering spaces.

Our Team

Are you seeking to grow and evolve through a dynamic role where your contributions are valued?  A few things our team appreciates about working with Northern Edge:

• Meaningful work, surrounded by nature:  Situated on a lake, in a forest, the Edge is a restorative and peaceful setting for our guests and for our team.  It’s encouraged to take breaks outside to enjoy a walk, swim, or rest.
• Flexibility:  We’re human, and we believe work-life balance is important.  We’re flexible with time off & working hours (when it doesn’t impact guest experiences), and we understand that there are priorities outside of work.
• Amenities and programming: We’re a transformational leadership centre with a ton of programs, materials, and amenities that have been created for the enjoyment of our guests and our team.  The team is welcome to jump in on retreat experiences, activities, or borrow equipment to explore our corner of Algonquin Park.
• Health & Wellness:  Our team’s health, resilience, and wellness is a top priority.  Our health & dental benefits program kicks in ​​after four months of employment.  As a wellness center we offer resiliency practices and opportunities for our team. Careful safety measures are adhered to in the case of public health concerns.
• Personal & Professional Development:  We value learning, growing, and gaining experience in new areas:  Team members are encouraged to engage their interests and explore evolving their role to find joy in their work.  We offer professional development and leadership programs, and interested team members can make arrangements to participate.

The Role

We are seeking a positive & energetic person to join our Hospitality team at the Edge and support the guest experience.  This combination role is focused primarily on supporting meal service with additional hours available assisting with housekeeping and facility stewardship

Our Hospitality Team Principals:

• Maintaining fresh, clean, organized, & welcoming spaces (front and back of house.)
• Care & empathy for our team and guests.
• A shared responsibility to co-create positive guest experiences.
• Use of environmentally sustainable cleaning products & solutions.
• Efficiency and simplicity.
• Taking initiative and self-directed action to resolve issues to the best of one’s knowledge and abilities.
• Voicing suggestions & new ideas for continuous improvement.

Role Specifics

• Work with the food service team to prepare, serve, and clean up after delicious, locally-sourced meals.
• Work with the housekeeping team to tidy and clean spaces, make beds, and prepare for incoming guests / groups.
• Work with the facility stewardship team to clear snow, stack firewood, garden, mulch, sand & stain.
• Can be part-time or full-time.
• Role can include on-site accommodation for the right candidate, or overnight accommodation between two shifts.

All roles at the Edge have room to grow.  This role can grow into more focused facility stewardship, food service, guest relations work, and more.

Our ideal candidate:

• • Enjoys acts of service - will gain fulfillment through their contributions in this role.
  • Is comfortable working in a fast-paced kitchen environment and being on their feet for long hours.
  • Has good cleaning ability and an appreciation for organization.
  • Has self-initiative & dependability.
  • Is comfortable with basic technology use (mobile apps, ipad):  Our team uses Slack, messaging, email, digital scheduling, Google Drive / Google Sheets.
  • Previous kitchen crew/housekeeping/guest care experience is an asset.

Details and how to apply:

25 - 35 hours a week, flexible based on candidate’s needs.  Wages starting at $16 - $17/hour, based on experience.

Most work days take place at our nature retreat centre Northern Edge Algonquin, 22km from the town of South River.

Start date:  January 2025

Do you have a question about this role?

Please give us a call 888 383 8320 or send an email to work@northernedgealgonquin.ca c/o Tim Lucier.

Apply today: Please email work@northernedgealgonquin.ca to tell us why you’d like to work at the Edge and why you’re a fit for this position - and include a resume.