Front Desk Admin

FYI Doctors
June 20, 2024
July 20, 2024
Bracebridge, ON
Job Type


FYidoctors is seeking a Full Time and Part Time Patient Services Specialist at our practice in Bracebridge, ON.

About Us

FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 12 years we have grown to more than 3,000 employees with more than 265 locations across the country. Today, as Canada’s fastest growing eye care provider and winner of Canada’s Best Managed Companies, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.


The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail.

This team member will work a schedule of 30 - 40 hours per week, Mondays through Saturdays


How You’ll Benefit

Comprehensive rewards package

Competitive wages and benefits

Rapid and continued growth, ensuring a constantly challenging and rewarding environment

A workplace culture where collaboration is fostered

Ongoing training and development opportunities



Communication with patients including in person, by phone, and by email

Administering pre-testing services such as retinal digital imaging

Customer service activities including appointment bookings, prescription printouts, and billing and payments

Office administrative tasks including processing mail, filing, and faxing

Assistance with retail of eyewear products


The Successful Candidate

  • Passionate about customer experience; a great communicator who can provide exceptional patient care
  • Committed to excelling as a member of a high performing team
  • Able to multi-task in a fast-paced environment
  • Good computer knowledge, including Microsoft Office suite
  • Previous experience or knowledge of routine eye care an asset


From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.


How to Apply

If you are interested in this opportunity, please submit your resume and cover letter to

We thank all candidates for their interest. Only those selected for an interview will be contacted. We politely request no telephone calls please.

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