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- Huntsville, ON
- June 10, 2024
Company Information
CLEANING BY DESIGN
EXECUTIVE HOUSEKEEPING SOLUTIONS
MUSKOKA
JOB DESCRIPTION
Looking for experienced cleaners to assist with cleaning of private cottages, short-term rentals and AIRBNB/VRBO properties throughout Muskoka and surrounding areas - See full description and location of where specific cleaners are needed for this season below.
TITLE: Seasonal Cottage Cleaners WANTED for upcoming busy season
REPORTS TO: Team Lead/HR
SUPERVISES: (No supervisory responsibilities; may lead a team of cleaning techs on occasion)
Purpose of Position: To provide exceptional cleaning experiences to each and every client.
Duties & Responsibilities:
Cleaning
- Learning, training and following the training system
- Providing cleaning services according to the work order
- Following all company policies and procedures on the job
- Clock in/out of jobs using designated process (app, paperwork, phone call to office)
- Inspecting own work. If leading a team, inspecting the work of others
- Picking up needed equipment for special cleaning jobs
- Completing any job-related ‘paperwork’ as required
- Maintaining a 5 star gold standard and above customer satisfaction rating
- Tagging and weighing laundry
- Following work orders and checklists
Confidentiality
- Keeping safe all private/confidential customer information and property, such as but not limited to work orders, access information/alarm codes, customer whereabouts, house contents/customer possessions
- Picking up and return to the office promptly (per company processes) any customer payment (cash, check) and customer keys
Communications
- Communicating with the customer while in the home/cottage/business performing job duties
- Communicating any customers needs and/or issues to the company customer service personnel
- Speak to clients and co-workers with professionalism and patience
- Reporting to the Team Lead if conditions in the property change or if you find the property in a condition not consistent with the work order
- Notify Team Lead of any damage you find or may have caused
Safety
- Following company safety policies and guidelines
- Carrying MSDS sheets for cleaning products in work binder for easy access and consultation
- Adhere strictly to the rules regarding health and safety
- Be aware of any and all company policies and procedures
Professionally representing the company
- Appearing clean and professional while working; wearing the company-stipulated uniform/work attire
- Washing, maintaining and replacing when necessary, the work apron
Taking proper care of work supplies
- Sanitizing/cleaning of supplies including vacuum, etc.
- Refilling cleaners
- Replenishing cleaning tools and equipment.
- Alerting the office if tools and equipment supplied by the company are damaged or
in-operable
- Maintaining company vacuum or, if using the customer’s, emptying it, sanitize it, and returning it to the designated location
(In some cases,) leading a team of cleaning techs
- Inspecting own work and work of others
Cleaners needed in the following districts/township’s:
* District of Muskoka (Georgian Bay, Lake of Bays and Muskoka Lakes, Port Carling, Utterson);
* Almaguin Highlands (Magnetawan, Sundridge, Seguin, Dunchurch/Whitestone) ;
* Algonquin Highlands (Dorset, Oxtongue Lake and surrounding area);
* Haliburton Highlands (Minden, Dorset, Eagle Lake, Gooderham and surrounding areas)
* Kawartha Lakes (Fenelon Falls)
* Parry Sound
Job Types: Full-time, Part-time
Pay: $20.00-$25.00 per hour
Expected hours: 10 – 35 per week
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
- Tips
Work Location: In person