Description
WE ARE CURRENTLY SEEKING AN AUTOMOTIVE SERVICE MANAGER
Bray Motors Limited (PART OF BRACKETT AUTO GROUP) IS AN INNOVATIVE DEALERSHIP WITH A DYNAMIC SALES AND SERVICE TEAM. WE TAKE PRIDE IN OUR WORK AND WE OFFER OUR CUSTOMERS THE BEST SERVICE AND VEHICLES!
WE HAVE A STATE OF THE ART FACILITY SERVING SUNDRIDGE AND SURROUNDING AREAS.
We are looking for someone who can build and lead a team. The ideal candidate will have solid Service experience with knowledge and understanding of Service policies and procedures.
You will be responsible for planning, organizing, and controlling the activities in the department, developing and maintaining its staff, establishing strong working relationships with service personnel, all dealership managers, the general public and suppliers. Your effective communication skills will be key in motivating staff and maintaining positive customer relations.
Essential Duties and Responsibilities:
- Treat every customer that enters our facility with hospitality
- Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
- Manage the store’s workflow in an effective and efficient manner
- Possess the ability to consistently and effectively sell our services and train our Service Advisors and BDC to do the same
- Maintain a positive attitude and team atmosphere
- Always work with the intention of creating a long term relationship between the store, yourself and the customer
- Scheduling technicians, Invoicing completed work
- Sourcing, ordering and organizing parts
- Acting as first point of contact for customers
- Maintaining job site safety
- Hiring of service technicians and forecasting labour requirements
Benefits:
- Competitive wage
- Excellent benefit package