Part Time Crisis Counsellor (Sunday – Day shift)

Muskoka Women’s Shelters and Services is currently seeking applications for the position of part-time Crisis Counsellor (Sunday day shifts). Including biweekly staff meetings, this position averages 14 hours per week over a 10-week schedule. The worksite will fluctuate between Bracebridge and Huntsville based on operational needs. The staff member in this position is also eligible to accept additional casual shifts as they become available in accordance with the Collective Agreement.  

Major Duties/ Responsibilities:

• Provide immediate and responsive crisis support services by telephone and in person to women who are survivors of violence and abuse of all types.
• Offer service users information, clarification, emotional support, practical referrals/access to community services and advocacy, as needed, for women who are survivors of abuse of any type, as well as offering support and information regarding their children.
• Provide personal accompaniment and transportation as necessary and when possible.
• Adhere to safety, security and emergency measures at all times
• Maintain and complete in a timely manner all administration requirements, including tracking, logging information, documentation, recording and reporting data.
• Provide interpersonal conflict resolution when required.
• Work independently and as a team member to ensure effective case management and service provision.
• Liaise with other relevant resources/organizations within the community.
• Participate in program planning and evaluation.
• Provide regular and periodic statistical information as required.
• Conduct intake and discharge process (including room inventory) for Muskoka Interval House and Chrysalis residents.
• Participate in and promote co-operative living (includes food preparation and house maintenance).
• Attend relevant meetings/events as required.
• Other duties as assigned by the Executive Director.

Skills and Qualifications:

• Post-secondary education in a relevant discipline or equivalent experience, preferably as a counsellor in a similar setting.
• Knowledge of the issues and complexities contained within the violence against women framework
• Experience working with women of diverse backgrounds, perspectives, socio-economic and linguistic skills.
• Experience in telephone and in-person counselling.
• Demonstrated tact, sound judgment and multi-tasking ability.
• Interpersonal, organizational, and time-management skills.
• Demonstrated ability to work independently and as an effective team member.
• Fluency in both French and English is considered an asset.
• First Aid/ CPR/ AED (level C)
• Up-to-date Vulnerable Sector Check
• Valid driver’s license, valid insurance, and reliable transportation.

Hours of work: Sunday 9am to 930pm, 3 hour staff meeting alternating Wednesdays

Compensation: $25.86-$28.45 per hour in accordance with the Collective Agreement, paid vacation time, employer matched RRSP program

Application procedures:

Please submit your cover letter and resume to:

mwag.hiring@outlook.com