Transitional Support Worker

Elizabeth Fry Society in Bracebridge is hiring a Transitional Support Worker!

For more about this job please call 1-800-461-5541

Duties & Qualifications:

This position is a part of the bargaining unit with OPSEU

Start Date:  August 2022

Classification:  Transitional Support Worker

Wage: $18.18

Posting Close Date: until filled

Submit application to: Kaitlin Odom

Email: Please indicate which position you are applying for in the email line.




The Transitional Support Worker, under the direction of the Director of Community Programs, is responsible for the day-to-day operations of the Home For Good transitional home. This includes but is not exclusive to; greeting visitors, scheduling appointments, discharges for the residence, crisis intervention, housing support, life skills training, community referrals, and advocacy.




Transitional Support Worker is under the supervision of the Direction of Community Programs or the Operations Director in their absence.  As a member of the community programs team this position attends monthly team meetings.




The Alex’s Place Transition Home is located at 49 Pine St, Bracebridge Ontario.



  • Maintain confidential and accurate records within the program in accordance with government guidelines including records, logs, reports and statistical information.
  • Assume responsibility of the transitional home when working alone.
  • When changing shift with an incoming worker; ensure that they are fully informed of any participant concerns in the residence.
  • Answer phones and greet visitors as required.
  • Follow all agency and department protocols and policies and procedures.
  • Report any problems or concerns to the Director of Community Programs.
  • Provide participants with support, advocacy and referrals to external resources. These include; Legal Aid, Ontario Works/ODSP, mental health support, housing, community agencies, etc.
  • Provide clients with information and support including; crisis intervention and life skills training.
  • Manage crisis situations.
  • Ensure program operates with the mission, vision and values of the society.
  • Ensure standard operating procedures are maintained during assigned shift.
  • Maintain close working relations with government and social agencies with whom the society conducts professional relations.
  • Work within scope of the job description.
  • Collaborate with community partners to provide programming, workshops as required.
  • Work closely and receive direction from the Director of Community Programs.
  • Attend meetings (internal and external) and training programs as required.
  • Represent Elizabeth Fry Society Simcoe Muskoka in a professional manner at all times, maintaining a positive, cooperative, supportive attitude and appearance.
  • Partake in Agency events as required, including but not limited to, Elizabeth Fry week, all-agency meetings, clean up days, chores, etc.
  • All other duties as assigned.





  • Degree or diploma in social work, social service work, sociology, criminology, psychology, or equivalent in training and experience.
  • Complete Criminal Record Check including Vulnerable Sector Check.
  • Non-violent Crisis Intervention.
  • Current certificate in First Aid and CPR.
  • TB test.
  • Valid driver license and vehicle
  • Vaccination against Covid-19



  • An awareness of issues faced by youth in rural communities.
  • An awareness of systemic causes youth homelessness and Housing First practices.
  • Commitment to the principles of social justice including recognizing the value and dignity of all persons irrespective of culture, status, gender, age, education, appearance, beliefs, or contribution to society regardless of ability.
  • Ability to work with clients who present with moderate to severe mental health challenges.
  • Strong crisis intervention skills.
  • Working knowledge of Trauma-Informed Care
  • Naloxone Training
  • Knowledge of community resources.
  • Understanding of Human-Trafficking
  • Proficiency in the use of computers for word processing, presentations, data collection and management, email and internet.
  • Bi-lingual in French and English is an asset.





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