Production Team Member

Tim Hortons in Burk’s Falls is hiring Production Team Member!

How to Apply: Please call Stephan at 705-698-8820 or walk-in to drop your resume off.

Need help applying to this position?  Or updating your resume or cover letter?  Contact Employment North toll free at (800) 461-5541 or email receptions@employmentnorth.com

For more about this job please call 1-800-461-5541

Application Deadline: TBD
Hours of Work: 20-40
Wages: $15.00-$16.50/hr
Duties & Qualifications:

The Production Team Member is responsible for the preparation and monitoring of products to support the Exceptional Guest Experience through the delivery of quality products and service.

Hospitality & Guest Service

  • Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
  • Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate; adheres to product shelf life standards to ensure the best quality product is available to guests
  • Delivers consistent and outstanding guest service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
  • Enhances the guest experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
  • Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met
  • Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs
  • Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
  • Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

  • Follows all Operations standards and guidelines for preparation of products and operation of equipment, according to training and operational materials provided
  • Monitors fridge and freezer product inventory and submits order quantities
  • Prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day; records prepared items and waste on the production sheet
  • Receives and responds to showcase and product needs from the Restaurant Front
  • Assists in serving guests in the Restaurant Front when necessary
  • Regularly takes temperatures of the required products, fridges and freezers and records information in the Time & Temperature Log

Policies & Procedures

  • Follows all restaurant policies, procedures and standards
  • Supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen
  • Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

Health & Safety

  • Works in compliance with occupational health and safety legislation
  • Knows, understands and follows safe work practices and procedures
  • Uses or wears personal protective equipment or clothing as required
  • Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
  • Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone

 

 

 

 

 

 

 

Requirements:
  • Need to be quick on your feet
  • Have a polite and friendly attitude

Apply for this job if you:

  • Enjoy working in customer service
  • Enjoy working in a team based environment that sets and achieves goals
  • Have a strong work ethic and are committed to becoming a part of the team

If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you!

 

Job Type: Various Hours
Advertising Method: General Ad


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