Housekeeping Supervisor

*Develop and maintain regular cleaning schedule throughout all buildings to ensure facility is maintained to meet the standards established by CNIB
*Ensure compliance with the Occupational Health and Safety Act (sections 27 and 28), the Ontario Employment Standards Act and CNIB’s Health and Safety program
*Assist General Manager in hiring housekeeping staff; supervise housekeeping team; lead by example and create a positive team environment; practice positive coaching to support employees in their roles
*Conduct orientation and training to review policies, procedures and demonstrate correct use and maintenance of equipment and supplies
*Ensure designated housekeeping uniforms are clean and worn by housekeeping staff, including any necessary personal protective equipment (i.e., gloves)
*Communicate with housekeeping team and other CNIB Lake Joe staff to provide updates on the status of guest rooms
*Prepare weekly housekeeping work schedules and distribute to housekeeping staff once approved by the General Manager
*Obtain and review the Housekeeping Report from Guest Services at the beginning of each shift
*Prepare daily work assignments for housekeeping staff
*Perform housekeeping duties
*Issue cleaning supplies and equipment to housekeeping staff
*Monitor and maintain inventory for cleaning supplies, linen and equipment – notify General Manager when replenishment is required
*Conduct regular room and building inspections to maintain standards and determine need for repairs
*Investigate complaints regarding housekeeping service and take corrective action
*Other duties as assigned