Customer Service Representative

An employer is looking to hire a Customer Service Representative to serve online (virtually).

For more about this job please call 1-800-461-5541

Application Deadline: Oct/22/2020
Hours of Work: 40
Wages: $16
Duties & Qualifications:
This company is a people-driven, diverse company that does one thing really well – we deliver millions of great experiences every day for some of the world’s best-known brands. As a leading global provider of customer experience management, we depend on our 90,000 associates to help customers all over the world. That’s where you come in.

Who Are We Looking For?
This company is looking for passionate customer service associates who can live and breathe our core values.

We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.

Requirements:
What Are We Looking For in You?

WOW Customers over the phone, online chat, or email
Ability to multi-task and adapt to changes quickly
Enthusiasm and a Be BOLD attitude with great customer service skills
A problem solver with keen attention to detail
A WORK Together approach with open communication, excellence in service, integrity, and accountability
Knows how to address customer concerns creatively and share feedback with other teammates
Build TRUST by working as a team member, as well as independently, with minimal supervision
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied

High school diploma or GED equivalent
Minimum of 18 years of age
Must be eligible to work in Canada

What Should You Expect From Us?
Paid training from day one
Tons of growth opportunity (93% of our non-agent positions are filled internally)
A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
Access to some pretty cool tools and resources
A feeling of accomplishment when you WOW Customers
Ongoing training designed to improve customer experience and business performance
A fun team environment where we work hard to Build TRUST every single day
But That’s Not All!
Here are a few more perks you’ll enjoy when you join the team:

Competitive starting wage
Full-time shifts (40-44 hours/week – paid overtime after 44 hours/week)
Comprehensive Health Benefits Package for Full Time Regular (Health, Vision, Dental, plus more)
RRSP Contribution Package
No cold-calling or telemarketing
So what are you waiting for? Be BOLD and apply now!
We wish to thank all applicants for their interest and effort in applying for this position and we look forward to speaking with you soon to discuss your qualifications.

This company is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. If you are contacted by a Recruiter for an opportunity for an interview, please advise us of any accommodations needed to ensure your accessibility needs are met throughout this process. Any information received relating to accommodation will be addressed confidentially.

Please note: A criminal background check will be conducted as part of the hiring process

Job Type: Full-Time
Full Time Hours Per Week: 40
Advertising Method: General Ad


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