Food & Beverage Lead

Santa's Village
Published
January 23, 2025
Expires
February 22, 2025
Location
1624 Golden Beach road Bracebridge ON
Category
Muskoka  
Job Type

Description

Description:

Organize, direct and evaluate food and beverage service. Ongoing training of staff and monitoring staff performance and providing feedback. Assistance with Inventory and purchasing for day-to-day operations and to ensure practice of health, food and safety regulations. Must be a good team player and leader and able to multitask during busy times. Experience in food service or customer service is considered an asset.

Roles & Responsibilities:

  • Lead a team of 10+ staff members on a daily basis with assistance from the department manager
  • Attention to detail
  • Provide Excellent Customer Service
  • Good Communication with guests
  • Cash Handling & Processing Customer orders
  • Cash out tills at the end of each shift
  • Provide training to new employees
  • Enforce health and safety regulations and hygiene standards
  • Maintain knowledge of the menu and specials.
  • Oversee the storage and rotation of food supplies
  • Ensure that tasks are completed on a timely manner
  • Address issues that arise during service and find solutions quickly and be aware when to call the manager
  • Enforces uniform standards and regular practice of the 5 Key Points of Guest Service for Department staff

Qualifications/Requirements: 

  • Effective communication skills, both verbal and written
  • Strong customer service and interpersonal skills
  • Ability to quickly address and resolve customer complaints or issues
  • Ability to lead a group
  • Ability to work with technology
  • Frequently standing at station & walking throughout park
  • Ability to work as part of a team
  • Efficiently handle multiple tasks simultaneously
  • Basic math skills for handling cash transactions, making change, and processing payments
  • Be 18+ years of age
  • Ability to lift 35 pounds at one time

Staff Incentives:

  • Discounted Tickets and Season Pass sales to all Santa’s Village Employees
  • Discounts on dining, drinks, and merchandise 
  • Receive tips from a tip pool on bi-weekly paychecks 
  • Santa’s Village is committed to hosting Team Building and Social Events for all members of #TeamSanta
Only registered members can apply for jobs.