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Trust In The Workplace

Posted by J Debassige

Posted on 09:30, Tuesday, April 27

Lack of trust in a workplace can cause stress, reduced effectiveness and staff turnover. Trust is developed through honest communication and good working relationships.

 

 

Here are some reminders of how to keep communication with coworkers positive:

 

  • Respect people’s differences – Each of us approaches life, and work, differently and we need to respect those differences.
  • Think, and speak, positively – Your positive attitude will catch on.
  • Acknowledge your coworkers – Greet coworkers with a smile, respond nicely to emails and phone calls and talk casually on a regular basis.
  • Always listen to your co-workers when they are speaking to you, or find a time when you can listen properly. The time invested will be worth the understanding you acquire.
  • Show your co-workers that you appreciate their contribution on a regular basis - Go out of your way to comment on a “job well done” or even just a “job done”.
  • Pitch in – Go beyond your job description the odd time and give someone else a hand without being asked.
  • Do your job – Always do what is expected of you and never expect your co-workers to do your duties.
  • Do not jump to conclusions about others – Do not repeat gossip, distort facts about others or assume you know what others’ intentions are. Keep communication real.
  • Respect people’s priorities – People have different styles of working and some workers need time without interruption to do their work. Respect their time management by not interrupting and communicating timelines and expectations clearly.
  • Use positive body language when listening to others – Do not resort to rolling eyes, clasped arms or raised eyebrows while others are speaking to you.
  • Be open to new ideas – Change can be stressful.  A feeling that “we are all in this together” can make change easier to swallow.
  • Admit mistakes – Trust that no one makes mistakes on purpose. Apologize if you need to, help others correct their mistakes. and move on.
  • Keep your cool – Strong language, raised voices and dramatic sounds of frustration are not appropriate at work. Take the time to sit down and work things out with co-workers if you have a difference of opinion.
  • Delegate to your co-workers – Don’t give people the impression that the work is better if “you do it yourself”. No one likes a martyr. Trust your co-workers to get the job done.
  • Do not talk down to your co-workers – An environment of trust can only be developed in a non-judgmental atmosphere. Feel free to talk appropriately and let your co-workers feel free to ask for clarification if they need it.
  • Share feelings of excitement, anticipation, frustration and pride - Sharing feelings openly can lead to a better understanding between people and a greater enjoyment of the work.
  • Have a sense of humor – Humor can create a bond between people and relieve stress. So go ahead and tell that funny story at an appropriate moment.

 

 

 

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